Questions
Frequently asked questions
Answers about free inspections, estimates, the $75 to $125 fee, storm claims, install time, crews, and service areas.
Inspections and estimates
Is the roof inspection free?
Yes. Free roof inspections are available.
Is the estimate free?
It is free when you have detailed photos of the damage or accurate roof squares.
What if I do not have photos or measurements?
A $75 to $125 coordinator's investigation fee covers the full estimate. Ask how to qualify for a free estimate.
Storm damage and insurance
Can you help with storm damage?
Yes. We examine, evaluate, and document all damage, then tell you whether a claim is advisable.
Will you meet my adjuster?
Yes. Confirm the adjuster's visit date with us and we meet them at your property.
Will my claim be approved?
We cannot promise that. Coverage and payment depend on your insurance company and your policy.
What is Recoverable Depreciation?
The remaining funds your insurer releases after we send the final invoice with any supplements.
The job
How long does a roof replacement take?
Most roof replacements take one day.
Who is on site?
An on-site job supervisor is available to answer your questions during installation.
Are your crews background checked?
Yes. All workers are background checked and professionally trained.
Do you clean up?
Yes. Cleanup after completion is mandatory.
Are you bonded and insured?
Yes.
Services and areas
Do you do commercial roofing?
Yes. Homes, offices, and commercial businesses.
Do you install gutters and siding?
Yes, plus interior and exterior painting.
Where do you work?
Wake to Durham County, Charlotte and Mecklenburg County, and the surrounding areas.
What are your hours?
Monday to Friday: 8:00 AM to 7:00 PM. Saturday: 9:00 AM to 12:00 PM. Sunday: Closed. Hours may vary for holidays and daylight.
Book your free roof inspection
Call the line for your area or send a request. We are bonded and insured.
Free roof inspections. Free estimates when you have detailed damage photos or accurate roof squares. Otherwise a $75 to $125 investigation fee applies.